STORE POLICIES
When will I get my order?
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows: ● USA: 3–4 business days ● Europe: 6–8 business days ● Australia: 2–14 business days ● Japan: 4–8 business days ● International: 10–20 business days
Where will my order ship from?
We work with an on-demand order fulfillment company with facilities worldwide! Will I be charged customs for my order? An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.
My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following: ● Check your shipping confirmation email for any mistakes in the delivery address ● Ask your local post office if they have your package ● Stop by your neighbors in case the courier left the package with them If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.
Orders How are your products made?
We work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!
How do I track my order?
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at [insert your support email here].
I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!
Returns
What’s your return policy?
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us! Do you offer refunds? Refunds are only offered to customers that receive the wrong items or damaged items.
Can I exchange an item for a different size/color?
At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at [insert your support email here] within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!
MEMBERSHIP POLICIES
Welcome to A Better Me, a subscription-based membership service dedicated to enhancing your well-being and personal growth. To ensure a positive and enriching experience for all our members, we have established the following membership policies. By subscribing to A Better Me, you agree to abide by these policies.
1. Membership Eligibility:
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Membership is open to individuals aged 18 and above.
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You must provide accurate and current information during the registration process.
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Membership is non-transferable.
2. Subscription and Billing:
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Memberships are available on a monthly or annual subscription basis.
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Payment is processed at the time of subscription and automatically renewed unless canceled.
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Members are responsible for keeping their billing information up to date.
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Refunds are not provided for partial membership periods.
3. Cancellation and Refund Policy:
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Members can cancel their subscription at any time through the online portal.
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No refunds will be issued for the remaining duration of the current subscription period.
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Annual subscription cancellations will be refunded on a prorated basis.
4. Conduct:
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Members are expected to treat each other and our staff with respect and courtesy.
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Any form of harassment, discrimination, or inappropriate behavior will result in immediate termination of membership without a refund.
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Members are responsible for their interactions within the A Better Me community.
5. Content Usage:
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All content provided by A Better Me, including articles, videos, and resources, is for personal use only.
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Reproduction, distribution, or sharing of A Better Me content without explicit permission is prohibited.
6. Privacy:
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A Better Me takes privacy seriously. Members' personal information will be handled in accordance with our Privacy Policy.
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Members are responsible for maintaining the confidentiality of their login credentials.
7. Termination of Membership:
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A Better Me reserves the right to terminate a membership for any reason, including violation of these policies.
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Termination may result in the loss of access to A Better Me content and services without a refund.
8. Changes to Membership Policies:
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A Better Me reserves the right to update or modify these membership policies at any time.
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Members will be notified of any changes, and continued use of the service implies acceptance of the updated policies.
By subscribing to A Better Me, you acknowledge that you have read, understood, and agreed to abide by these membership policies. We look forward to supporting you on your journey to becoming a better version of yourself. If you have any questions or concerns, please contact our support team.
A Better Me Membership Terms and Conditions
Welcome to A Better Me! These terms and conditions outline the rules and regulations for the use of our subscription-based membership service. By accessing A Better Me, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our service.
1. Membership and Access:
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Membership grants you access to A Better Me's content and services for the duration of your subscription.
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Access to certain features may be restricted based on membership type.
2. User Responsibilities:
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Members are responsible for maintaining the confidentiality of their account information and passwords.
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You agree to notify us immediately of any unauthorized use of your account.
3. Payment and Billing:
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By subscribing to A Better Me, you agree to pay the applicable subscription fees.
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Payment is due at the time of subscription and will automatically renew unless canceled.
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A Better Me reserves the right to change subscription fees with notice.
4. Cancellation and Refunds:
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Members can cancel their subscription at any time through the online portal.
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No refunds will be issued for the remaining duration of the current subscription period.
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Annual subscription cancellations will be refunded on a prorated basis.
5. Content Usage and Intellectual Property:
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All content provided by A Better Me is the property of A Better Me and is protected by intellectual property laws.
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Members may not reproduce, distribute, or share A Better Me content without explicit permission.
6. Termination of Membership:
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A Better Me reserves the right to terminate a membership for any reason, including violation of these terms and conditions.
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Termination may result in the loss of access to A Better Me content and services without a refund.
7. Privacy and Data Security:
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A Better Me is committed to protecting the privacy of its members. Please refer to our Privacy Policy for details.
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Members are responsible for the accuracy of the information provided during registration.
8. Changes to Terms and Conditions:
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A Better Me reserves the right to update or modify these terms and conditions at any time.
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Members will be notified of any changes, and continued use of the service implies acceptance of the updated terms.
9. Limitation of Liability:
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A Better Me is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our service.
By using A Better Me, you acknowledge that you have read, understood, and agreed to abide by these terms and conditions. If you have any questions or concerns, please contact our support team.